Shipping & Handling
Elsie & Grace Shipping & Handling PLUS Pre-Order information
Processing time on all orders will be between 24-48 business hours.
You will received notification once items have been posted & you will be provided with a tracking number (check junk/spam inbox).
If you selected ‘FREE local pick up, you will receive an email to confirm arrangement, with in 24hrs.
Australia Wide Shipping/Pick up-
Tracked Postage is $8.75 - please allow 4-7 days.
Express Tracked Postage is $12.00 (Australia wide) - please allow 1-3 days.
Free local pick up (5290) - Strictly after 10am, any day of the week.
Local delivery (5290) - Delivery days are Monday, Wednesday & Friday. Item will be beautifully wrapped and left in your letter box.
New Zealand Tracked Postage is $18.55.
United States Tracked Postage is $24.
Canada Tracked Postage is $24.
Singapore Tracked Postage is $23.
Ireland/UK Tracked Postage is $28.20.
Hong Kong Tracked Postage is $24.
If your country is not listed, please send Elsie & Grace an email for a postage quote - email@example.com
I strive to have most of my collection in stock, ready to go. There are a few selected items that are strictly ‘pre-order’ though. I promise, the wait will be worth it.
These items will be listed as PRE-ORDER in the title, so it avoids confusion.
There is a strict 2-4 week turn around time, therefore, if you wish to purchase a mixture of "in stock" & "pre-order" items then they will be posted together, once your ‘pre-order’ items arrive. If your item takes longer than 4 weeks to arrive, a full refund can be issued.
If you have purchased a combination of ‘in stock’ & ‘pre-order’ items, they will all be sent together.
Please read this thoroughly prior to your purchase, as a refund will not be issued for ‘change of mind’.
Elsie & Grace will not be responsible for lost items. Please phone Australia Post for further assistance & quote your tracking number that has been provided to you.